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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Bios update/recovery via USB

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08-13-2022
05:32 AM
- last edited on
08-13-2022
10:59 AM
by
Ric_ob
The window of the program for creating the USB key to update or recover the bios has an error. It says to turn on the PC with the key inserted. But doing so nothing happens (even selecting the USB stick as boot). It is necessary to start the Uefi update procedure either via F2 (firmware management) or with the bios restoring combination key windows + B + power key.
08-26-2022 08:19 AM
Hi @sistoiv
Welcome to the HP Support Community.
I'd like to help!
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep me posted.
I am an HP Employee