Bitlocker

[larrynordlewis]

I don't habe and problem - YET!  

Can someone, since HP does NOT WANT ME to contact them.   YES, i m out of warranty.  MY COMPUTER WORKS FINE. 

eXCEPT.  N ODD MESSAGE  has come up when computer would not boot,   It referred to BITLOCKER><  I habe no idea what this is.  Can someone give me some good links so I CAN EDUCATE MYSELF. 

I habe never had to use any recovery procedure since,e for no known reason, computer has turned on, and worked for months until the message came up again. 

Second question that should habe been fielded by hp.   MY key between c and b hardly eber works.   I removed key.  THERE IS NO DIRT.   How can i BUY new keyboard. 

[PalenoRafael]

Hey @larrynordlewis,

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

For cases related to BitLocker issues, please contact Microsoft Support.

Regards,