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‎07-21-2019 09:48 AM

HP Recommended
Product: Hp g62
Operating System: Unknown

Playing on in then it turned black

Tags (1)
1 REPLY 1

‎07-23-2019 12:53 PM

HP Recommended

@Sierralin, Welcome to HP Support Community!

 

I suggest you follow the troubleshooting steps from this document HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 😎.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

TEJ1602
I am an HP Employee

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