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‎09-27-2022 10:22 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Have a HP Spectre x360 15" Convertible.

 

Was a work and when I picked up my laptop the screen went crazy and I had to hard reboot. After I tried the reboot would power on but blank screen. Caps Lock was also flashing 3 times long and 2 times short and fast.

 

I ended up having to open the laptop and rearrange the ram. This worked but after the first reboot I got the blank screen and flashing again.

 

I figured this must be an issue with the ram because rearranging them worked short term.

 

Went to computer store near me and replaced ram. Computer is running perfectly now.

 

I read through about 10 threads and tried everything this was the only thing that worked for me.

 

Hope it helps someone.

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-28-2022 02:55 PM

HP Recommended

Yes, you need to replace the ram. It's probably faulty or one of the ram in one of the slots is faulty.

 

I just replaced both of mine and it's working great now.

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2 REPLIES 2

‎09-28-2022 02:46 PM

HP Recommended

Any result? Have the same after ram update 

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‎09-28-2022 02:55 PM

HP Recommended

Yes, you need to replace the ram. It's probably faulty or one of the ram in one of the slots is faulty.

 

I just replaced both of mine and it's working great now.

Was this reply helpful? Yes No
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