Before hibernating it there was Opera Browser open ... And my sixth sense told me: "Don't leave it open! Or the PC won't work" ... Here I must have - I don't remember - just shrunk the window (I don't think to have minimized it) ... And when I turned it on again, I put the password and it did not "enter" it remained loading with "Welcome" written, then the screen turned black, but illuminated, and you could see the cursor after a little ... I did not had to do it.. but I was tired -and for personal reasons I've been sick for years .. - I closed the screen and removed the battery .. + I had opened and closed the screen a few times but nothing has changed. + I also pressed the shutdown button "".
Then I turned it on - as I said at the beginning -, and the blue screen appeared, under it it says 'SYSTEM LICENSE VIOLATION' Always remains at 0% (I read that it can take hours)
[2/3 times, I tried]
I happened to turn it off and on again 2/3 times. .. it was evening and .. in short I had to sleep. (Ps doesn't change anything).
I turned it off and on again by pressing F8 and I ran the disk check with Command Prompt (not entering the code but -read after *) (for errors - on the normal non-recovery disk), the first part of the check was performed and it is the second one started .. In the meantime I went to do something else .. And when I came back the Prompt was closed and there was only the screen, that is the .. "open program" - divided into 3 sections with black background (the blue desktop ) with options to repair etc the PC (* From there I had opened Prompt) .. So I don't know what happened, I guess it was all right. [Than I did it again and it gave finished also the 2nd etc and closed fast]
Turning it back on, it is always on the blue screen, and is + - 2 hours at 0%.
I'd rather ask you before maybe making a mistake by restoring, but keeping the files. And first, wait .. I don't know how to write it .. In short, it is no longer at 0%.
I need also: And a simple way to put the files in another external hard disk (are already in 1).. I tried the backup thing: afer I clicked F8 and pressing.. I don't remember the name.. Than is appiar the 3 section black thing and I clicked the 3rd section and I could see all my files.. There was the hard disk collegated but.. I did wrong something??? It told me that "F:" was not collegated.
And I forgot, after pressing F8 It tells me that it was not turned on correctly and ask me if I want to restart it or to see the options, so I did click on the right and then blah blah and I had to choose an option and I used the prompt.
Aahh sorry for the Mess.. I am not able to rewrite all, understand.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".