Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Hello my laptop is blue screening and I am not sure why. I have checked the event viewer and this is what I found.
Here is the second image I posted for some reason it isn't showing the first time I posted it
Welcome to the HP Support Community.
Does this happen in the BIOS too?
Tapping the ESC key at the beginning of the HP welcome screen is supposed to get you to the menu of options. Then select the F10 option to access the BIOS.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Sorry I didn't respond I went to one of the HP certified repair locations and they were able to fix that problem for me. Thanks for all the help!
I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Didn't find what you were looking for?
Ask the community