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Blue screening randomly

HP Recommended
HP Spectre x360 - 15
Microsoft Windows 10 (64-bit)

Hello my laptop is blue screening and I am not sure why. I have checked the event viewer and this is what I found.

Screenshot 2020-10-08 144528.pngScreenshot 2020-10-08 145437.png

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Here is the second image I posted for some reason it isn't showing the first time I posted itScreenshot 2020-10-08 145437.png

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HP Support Agent
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@Ferris-Bueller

 

Welcome to the HP Support Community.

 

Does this happen in the BIOS too?

 

Tapping the ESC key at the beginning of the HP welcome screen is supposed to get you to the menu of options. Then select the F10 option to access the BIOS.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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Hello all!

Sorry  I didn't respond I went to one of the HP certified repair locations and they were able to fix that problem for me.  Thanks for all the help!

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HP Support Agent
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I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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