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HP Recommended
HP 14-r025tx Notebook PC
Microsoft Windows 10 (64-bit)

my HP-r025tx laptop doesn't have Bluetooth driver or missing in all devices manager. I downloaded but cannot work or error

2 REPLIES 2
HP Recommended

If your HP r025tx laptop isn’t showing Bluetooth in Device Manager even under hidden devices—it usually means the Bluetooth driver is either missing, corrupted, or not properly installed. You mentioned downloading the driver, but if it didn’t work or threw an error, it could be due to compatibility issues or an outdated/incomplete installer. In such cases, using a trusted driver updater tool like driver easy, advanced driver updater. These tools can save time and ensure the correct drivers are installed automatically.

HP Recommended

@MB2510 

 

The parts list for your notebook indicates that it comes with a Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

HP PartSurfer

 

That model WIFI adapter's Bluetooth no longer works on the newer builds of W10.

 

There's no fix.

 

You have two options:

 

Use a USB Bluetooth adapter.

 

Replace the Ralink Wi-Fi adapter with this model where both the Wi-Fi and Bluetooth work on W10:

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter   HP part # 753077-001

 

Below is the link to the service manual:

 

c04513798.pdf

 

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.