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‎12-14-2022 04:29 PM

HP Recommended
Product: HP ENVY - 17m-ce0013dx
Operating System: Microsoft Windows 11

Have had Bluetooth app installed on my laptop since initial purchase to support use of MS wireless mouse and HP wireless printing.  Lost access to mouse cursor and then realized that Bluetooth no longer exists in my device management list or in the list of QuickAccess icons on my desktop.  Tried to download app from HP support site but nothing exists for Windows 11.

Is there a workaround or do I need to go back to working in Windows 10?

Category:
1 REPLY 1

‎12-14-2022 06:05 PM

HP Recommended

@Wilhelm3 

 

Please download and install the first item on the following link

 

          https://www.intel.com.au/content/www/au/en/products/sku/99446/intel-wirelessac-9560/downloads.html

 

Regards.

BH
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