Bluetooth icon missing.

[Rihmel]

laptop 15-bs0xx.. It has 8gb of RAM and  Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz, 2000 Mhz, 2 Core(s), 4 Logical Processor(s). My Bluetooth icon is missing from device manager and settings.

[ub6424]

Hello @Rihmel 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Other devices> ?

- Expand <Bluetooth USB>

- Expand <Network adapters>

--->>> Send screenshot

(3) Please report your results