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10-22-2022 08:05 AM - last edited on 10-22-2022 10:12 AM by Ric_ob
laptop 15-bs0xx.. It has 8gb of RAM and Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz, 2000 Mhz, 2 Core(s), 4 Logical Processor(s). My Bluetooth icon is missing from device manager and settings.
10-22-2022 09:35 AM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
( equals HP product number (p/n) )
(2) Start Windows <Device Manager>
- Expand <Other devices> ?
- Expand <Bluetooth USB>
- Expand <Network adapters>
--->>> Send screenshot
(3) Please report your results
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