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HP Recommended
HP 250 G3
Microsoft Windows 8.1 (64-bit)

Hi,

 

My laptop product name is HP 250 G3. Whenever I connect my pc with my mobile via Bluetooth, it is not working. At first, it pairs with my phone but then at the time of file transfer it fails to receive/send the files.

 

Please help.

 

Hardware Id: USB\VID_148F&PID_3298&REV_0000

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The only suggestion I can offer, would be to install the W8.1 Ralink bluetooth driver.

 

11.0.756.0 Rev.D    Windows 8.1 (64-bit)    Oct 30, 2014

 

http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The only suggestion I can offer, would be to install the W8.1 Ralink bluetooth driver.

 

11.0.756.0 Rev.D    Windows 8.1 (64-bit)    Oct 30, 2014

 

http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

HP Recommended

Thanks a lot.

HP Recommended

You're very welcome.

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