Bluetooth issues

[Iowafootball26]

My HP seems to be incapable of having bluetooth consistently function properly. I constantly have to restart the adapter and/or the computer to get my devices to connect. Now it is to the point where, even after taking these steps, I cannot connect my devices. Would appreciate to hear more troubleshooting ideas and whether this is a common problem with HP laptops. May have to try a different brand when I get my next computer because this has been frustrating, and I've never had a problem remotely like it with any other device.

[Deep_World]

Hi @Iowafootball26,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Which Bluetooth devices are you mainly trying to connect (headphones, mouse, keyboard, etc.)?
• Do you notice the issue only after waking from sleep, or even on a fresh boot?
• Have you updated your Bluetooth and wireless drivers from HP’s support site for your exact model, or are you relying on Windows’ automatic updates?

Here are a few troubleshooting steps you could try:

• Update drivers: Go to HP’s support page for your laptop model and install the latest Bluetooth/Wireless drivers. Windows Update sometimes misses manufacturer-specific fixes.
• Reset Bluetooth stack: In Device Manager, uninstall the Bluetooth adapter, then restart your PC so Windows reinstalls it fresh.
• Disable power management: In Device Manager → Bluetooth adapter → Properties → Power Management tab, uncheck “Allow the computer to turn off this device to save power.” This often helps with intermittent connections.
• Run Windows Bluetooth troubleshooter: Settings → Troubleshoot → Other troubleshooters → Bluetooth.
• BIOS update: HP occasionally releases BIOS updates that improve hardware compatibility, including wireless and Bluetooth stability.
• Check interference: If you’re in a crowded Wi‑Fi/Bluetooth environment, try switching your Wi‑Fi band (2.4 GHz vs 5 GHz) to reduce conflicts.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World