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‎08-20-2020 12:52 PM

HP Recommended
Product: HP ProBook 4540s
Operating System: Microsoft Windows 10 (64-bit)

Hello. I recently had to change my hard drive and reinstall windows 10. I had windows 10 in my previous hard and Bluetooth worked fine there. But since the new windows 10 install in the new hard, Bluetooth has stopped working. It shows up in device manager, there are no exclamation marks or anything alongside it, and it seems like everything is fine. but when I try to connect to a device, it just searches and never finds the device. Other devices can't find it either. I've tried both of these with my phone and wireless headphone (which both connect fine to each other). 

I have installed the latest Bluetooth driver. I even tried several other drivers I found in forums. None have made any change. 

Does anyone know how I could solve this? It would mean a lot to me!

1 REPLY 1

‎08-23-2020 02:48 AM

HP Recommended

just update bluetooth drivers by going to control panel>device manager click on bluetooth and click on update drivers

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