-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Blurry Image

Create an account on the HP Community to personalize your profile and ask a question
10-16-2019 10:17 AM
The picture quality when using the inbuilt camera is shaky,grainy and blurry. i have updated the drivers,installed and uninstalled, enables and disabled the drivers from device manager but nothing seems to help.
10-18-2019 05:59 PM
Are you facing this issue after an update?
Have you tried any troubleshooting steps on your own?
If the image is too dark, take the following actions:
-
Make sure your video recording environment has good lighting.
-
Change the image quality, brightness, contrast, and other adjustments in the webcam software.
To resolve problems with choppy playback, take the following actions:
-
Reduce the size of the video image in the webcam software.
-
Use a high-speed Internet connection.
-
Do not use other high-speed USB devices while using the webcam.
To troubleshoot other video quality problems, refer to one of the following HP support documents:
-
Notebook computers: Improper Lighting and Positioning Can Cause Problems with Webcam Facial-Tracking Function
Keep me posted, how it goes!
If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thank you for joining the HP Community.
Have a great day!
Cheers:)
Raj1788
I am an HP Employee