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akshaysurana
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HP ENVY Laptop 17m-ce1xxx
Microsoft Windows 10 (64-bit)

The picture quality when using the inbuilt camera is shaky,grainy and blurry. i have updated the drivers,installed and uninstalled, enables and disabled the drivers from device manager but nothing seems to help.

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@akshaysurana

 

Are you facing this issue after an update?

Have you tried any troubleshooting steps on your own?

 

If the image is too dark, take the following actions:

  • Make sure your video recording environment has good lighting.

  • Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

  • Reduce the size of the video image in the webcam software.

  • Use a high-speed Internet connection.

  • Do not use other high-speed USB devices while using the webcam.

To troubleshoot other video quality problems, refer to one of the following HP support documents:

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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