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‎11-03-2025 09:23 AM - last edited on ‎11-03-2025 03:08 PM by Community Manager

HP Recommended

I purchased a Care Pack to extend the warranty on my laptop. Case Detail Summary:
• Order Number: [Edited]
• Case Number(s) and Product(s) :
CAS-[Edited],HP 1 Yr Post Warranty Plan,1

HP Support Assistant did not update. I have not received a reply, and I cannot find the "Dispute This" selection. I've searched everywhere for an answer, or how to message someone (a Live Chat!!!). HP websites just run a person around in circles! It is as though they do not want to be bothered with helping their customers!!! HP needs to join the real world of Customer Support.

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