Bot Care Pack for my laptop. HP Support Assistant did not extend/update my warranty. How fix it?

[BlackOwl99]

I purchased a Care Pack to extend the warranty on my laptop. Case Detail Summary:
• Order Number: [Edited]
• Case Number(s) and Product(s) :
CAS-[Edited],HP 1 Yr Post Warranty Plan,1

HP Support Assistant did not update. I have not received a reply, and I cannot find the "Dispute This" selection. I've searched everywhere for an answer, or how to message someone (a Live Chat!!!). HP websites just run a person around in circles! It is as though they do not want to be bothered with helping their customers!!! HP needs to join the real world of Customer Support.

[Raqeeb26 · Accepted solution]

Hi @BlackOwl99 ,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble with the Monitor and also the warranty showing incorrectly. Let's fix the warranty first
 

Please check this document and follow the steps to raise the warranty dispute: Click Here

Also, please refer to this link to check the warranty status

I hope this helps.
 

Take care and have a good day.

[BlackOwl99]

THANK YOU!!!