• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Omen (2015)
Microsoft Windows 10 (64-bit)

I will write down my problem exactly, so hopefully this time some can help me

 

This is my laptop: https://bahrain.sharafdg.com/product/hp-omen-15-5251ne-touch-laptop-core-i7-2-6ghz-16gb-512gb-4gb-wi...

I don't know if its exactly this model code as I don't have HP Support/Assistant software anymore to check again but it is this laptop from 2015, GTX 860M with touch screen if it makes any difference.

 

Lost my Omen Control Application after I formatted my laptop and can't get it back.

 

so my Control Center will be different than the newer Omen laptops, I won't have the new HP command center, I think that's what its called.

 

the one I used to have looks like this: https://support.hp.com/ro-en/document/c04492013 

(2015)

I formatted my laptop a couple of months ago and lost the HP Omen Control Center Link below:

 

I did find a download link, however i can't access the download page as its not available anymore, this is as close as i got to getting it back.

This is the link for the download: https://support.hp.com/us-en/document/c04778446

Note: (I don't and didn't have issues with Windows 10, I just would like to get the application/software back)

 

If anyone could help me out with this, it would be greatly appreciated.

 

I've been struggling with the laptop getting too hot as my main issue, i tried downloading a Third party app to control the fan speed but even at max speed my laptop doesn't get cooler like it used to with the HP Omen Control software so i'm not sure if its just the fans or something else, as the HP Omen Control app let me control the fan speed which kept the laptop quite cool.

2 REPLIES 2
HP Recommended

There are two things you can try out.

 

1. Perhaps you should update the bios

 

2. Install HP support assistant to help out with the problem.

 

You can find both software here for both bios and HP support assistant.

 

https://support.hp.com/us-en/drivers/selfservice/hp-omen-15-notebook/8499271/model/9719957

 

1.PNG2.PNG

HP Recommended

If you go to the top of this forum page and click on the "Support" heading, when the support page displays,  then scroll down until you can see the "Or, let HP detect your product"

When that process has completed, pick the "Software, Drivers and firmware" tab.  You should scroll down to the "Software solutions" tab and open that.  HP Support Assistant should be listed there.

You can also see any other software or drivers etc that you might need, as well as the comments from @CharlieItuah1 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.