cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
5 3 0 0
Message 1 of 4
187
Flag Post

Solved!

Bought a HP Notebook - 15-bs234wm . how do you burn videos to a DVD-R to watch on tv?

HP Recommended

Son-in-law purchased a new laptop HP Notebook - 15-bs234wm.  He asked me to help him burn his videos that we transferred from a SD card into his video folder on his laptop.   I know he has Windows 10 on his laptop.  I can get more information on Operating System and Product information if necessary.  He has the Notebook at his house at this time.  We put the dvd-r in the drive and followed the instructions.  It seemed to go through the process and when it was done we tried to play it on the TV and it won't play on tv.  the files come up but it comes up with error message.  We are not very knowledge on computers so we were looking for instructions on how to burn videos to a DVD-R and play on a tv.   Can anyone give us instructions on burning a DVD-R with videos to play on a tv, and tell us whether this model of Notebook is capable of burning a DVD-R or do we to install software?   I appreciate all of your help.  Thank you.

3 REPLIES 3
Highlighted
Level 19
Level 19
83,959 83,850 10,555 22,636
Message 2 of 4
Flag Post
HP Recommended

@RuddyRed 

 

The specs of his machine is

 

        https://support.hp.com/au-en/document/c05987729

 

It has   CyberLink Power Media Player which may have a component called Power2Go to burn CD/DVD. The following guide is for Windows 8 but SAME for Windows 10

 

            https://support.hp.com/au-en/document/c04222549

 

It no Power2Go software on his machine, please download and install

 

               ftp://ftp.hp.com/pub/softpaq/sp78001-78500/sp78217.exe

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Highlighted
Author
New member
5 3 0 0
Message 3 of 4
Flag Post
HP Recommended

Banhien,

 

Thank you for the step by step instructions and the links.  I am printing a hard copy and will send the links to my son-in-law so he and I can work on burning our videos to a DVD-R.  It was exactly what the help I was looking for.  I appreciate it.

 

RuddyRed

 

Reply
0 Kudos
Highlighted
Author
New member
5 3 0 0
Message 4 of 4
Flag Post
HP Recommended

for Banhien,

The computer did not have CyberLink Power Media Player.  So I went to the link you provided to download and install it.  That worked and I was able to follow the instructions you provided for Creating a Video Disc to a point.  When I got to step 5 that read that in the From: box, select the folder to be burned, I had a problem.  I went to my video file and selected the video I wanted to burn.  I got an error message that said This file wasn't a DVD folder.  What does this mean and what did I do wrong.  Can you help explain what a dvd folder is and how do I take my videos that I downloaded from a sd card to my computer and make them dvd folders.  Thank you for all of your help.

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation