• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion laptop
Other

Bought computer for granddaughter. She lost all paperwork. Can I find store where bought by the HP Laptop serial number?

1 REPLY 1
HP Recommended

@Nick7880 

IF you bought locally, then you would have to go to the store and present identification -- because stores are resistant to handing out any customer information.  They might be able to print you a copy of your receipt.

 

If you bought it online, you would have to login to the site where you bought it and see if they provide a feature for downloading a receipt that you can print. 

 

We have no access to HP Sales, so we can't do anything about this -- sorry.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.