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HP 17 Laptop PC 17-c2000 RCTO Base Model
Microsoft Windows 11

Break keys do not work on my new hp 17t-cn300 compared to my old HP laptop, tried every way possible from my research on google and other scources.

1 REPLY 1
HP Recommended

@Allain, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If the break keys are not working on your new HP 17 Laptop PC 17-c2000 series, there could be several reasons for this. Here are some solutions and considerations based on the keyboard specifications:

 

Check Function Key Behavior:

  • Some laptops require you to press the Fn key in combination with the break key. Verify if this behavior is enabled by looking for function key settings in the BIOS.
  • To access the BIOS, restart your computer and press Esc or F10 repeatedly as it starts up. Look for any settings related to function keys.

Update Keyboard Drivers:

  • Ensure that all drivers, especially keyboard drivers, are up-to-date. You can check for updates using the HP Support Assistant or visit HP Drivers and Downloads.

Check for Physical Keyboard Layout Differences:

  • Compare the key layout on your old HP laptop with the new one. There might be a slight difference in the placement or existence of certain keys.

Access and Customize Keyboard Settings in Windows:

  • Go to Settings > Ease of Access > Keyboard and check for any configurations that might be affecting the break key functionality.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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