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HP Recommended
HP Envy 15
Microsoft Windows 10 (64-bit)

Guten Tag

 

Meine Windows:  Windows 10, Home Premium, 64 bits. Version: 1709 (Build:16299.192)

Mein Notebook: HP Envy 15, Notebook PC :  [personal information removed] : System Bios: F.54

Broadcom 20702 mit «sp71995.exe»  driver von hp heruntergeladen und installiert.

Problem nach wie vor stets vorhanden.

 

Frage:

Driver kann nicht gestartet werden, siehe Meldung:Meldung Broadcom.PNG

 

Vielen Dank für Ihre Hilfe

Edouard Oberson

 

Ich habe bereits diese Frage gestellt aber ich weiss nicht ob die angekommen ist

Sorry

--------------------------------

Edouard Oberson

Dörnlerstrasse 30, Sulz

CH 8545 Rickenbach

6 REPLIES 6
HP Recommended

Hi

 

Bitte

 

Please delete Serie Nummer

 

Make Model OS.

HP Recommended

@PCQOBE

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

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Thank you for your understanding.

I work on behalf of HP
HP Recommended

Hello

Thank you for our answer.

I translate my problem in english.

 

My Windows:  Windows 10, Home Premium, 64 bits. Version: 1709 (Build:16299.192)

My computer: Notebook: HP Envy 15, Notebook PC :  Serie-Nummer : 5CD5022WLC : System Bios: F.54

Broadcom 20702 mit «sp71995.exe»  driver von hp downloaded and installed.

 

 

The problem is following.

The driver can not started: error 10 not possible to start. You can see the  summary message unfortunately in German

because I have the germann Windows 10, Home Premium,  64 bit

 

 Meldung Broadcom.PNG

I hope you can help  me

Thanks

Edouard

HP Recommended

Hi

 

In am very sorry but i do not understand what you mean and where i have to make the modification

 

Please delete the serai Number: "BCM20702"

Make model: Bluetooth 4.0 USB device:    "os"

 

BEST REGARDS 

Edouard

HP Recommended

Hallo

I solved my problem with Broadcom BCM20702, Bluetooth 4.0 USB device as follow:

I deactivate the driver.  This problem is now definitively solved. Internet is running good.

Thank you for your help

 

Best regards

Edouard

HP Recommended

Prego.

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