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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Broken Hinge - Laptop doesn't close

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06-05-2017 02:09 PM
The hinge on my laptop (out of warranty) is messed up. The laptop still works perfectly fine and I can use it, however the hinge prevents me from closing it or even adjusting the screen even slightly. It is really loose, and I can feel that the hinge has come apart at the back. Every time I try to adjust the screen it makes a cracking noise and becomes looser. I have found a small bit of black plastic (like, a tiny bit) which I assume has come off of it but it might not be from the laptop. It is also pulling apart the casing around the screen of the laptop.
I understand that it is likely not going to be possible to fix this without paying, but is there anything I can do to fix it even slightly? It is very inconvenient as I can't bring my laptop anywhere and I have to be incredibly careful whenever moving it.
Thank you in advance.
06-05-2017 02:12 PM
Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.