• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V6AV)
Microsoft Windows 11

Hi,

I'm reaching out about my HP ENVY x360 15.6 inch 2-in-1 Laptop PC (549V6AV). The right hinge is broken, and two screws have fallen from the gap between the back cover and screen. Fortunately, the screen and system are functioning normally.

Since my warranty has expired, I'd like to explore possible repair options. Kind regards, 

 

1 REPLY 1
HP Recommended

Hi @IbrahimAldrubi 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

That sounds frustrating, especially since your laptop is still functioning well otherwise. It’s always tough when a physical issue like a broken hinge arises, particularly after the warranty has expired. I completely understand wanting to find a reliable repair option

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.