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‎01-12-2024 05:49 AM - edited ‎01-12-2024 05:51 AM

HP Recommended
Product: HP ProBook 450 15.6 inch G9 Notebook PC (4D3X1AV)

Hello.

I have problem, when use corporative notebook.  

My info PC:

HP ProBook 450 15.6 inch G9 Notebook PC

 A BSOD appears that refers to tspip.sys:

BV_tcpip.sys.png

I thought the problem was in driver Realtek PCIe GbE Family Controller.

We are currently using the latest driver version.

Version: 10.59.420.2023.

Realtek PCle.png

 

I will also add the file MEMORY dump. https://drive.google.com/file/d/1JDOUXmc_-JOOQgxCrRJlaWvtZynufl9m/view?usp=drive_link

 

Tell me how you can understand what affects the driver’s operation? And how can you diagnose similar problems among colleagues? The problem began to appear not only in me but also in other colleagues.

If you need additional information, I am ready to provide it.

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