I found a bug in HPIA Version 5.0.3
The XML file says:
Software Recommended = 5
Software OutOfDate = 0
Firmware OutOfDate = 0
But there is 1 Firmware listed in the xml:
<Id>sp111205</Id>
And there are only 4 Software listed in the xml:
<Id>sp110344</Id>
<Id>sp101974</Id>
<Id>sp107720</Id>
<Id>sp106097</Id>
Here the whole xml-file
<?xml version="1.0" encoding="UTF-8" standalone="true"?>
-<HPIA>
<Version>1</Version>
<ToolVersion>5.0.3</ToolVersion>
<DateCreated>2021-02-25</DateCreated>
<TargetImage><Dieser Computer></TargetImage>
<TargetImageLastModified>2021-02-25</TargetImageLastModified>
<ReferenceImage><Von HP.com></ReferenceImage>
<ReferenceImageLastModified>2021-02-21</ReferenceImageLastModified>
<OverallHealth>Error</OverallHealth>
<OverallSeurity>Good</OverallSeurity>
-<SystemInfo>
-<System>
<ComputerName>***</ComputerName>
<ProductName>HP EliteBook 850 G5</ProductName>
<SystemID>83B2</SystemID>
<SerialNumber>5CG9386K8C</SerialNumber>
<BIOSVersion>01.15.00</BIOSVersion>
<BIOSDate>12/28/2020</BIOSDate>
<TotalMemory>16.00 GB</TotalMemory>
<OSDescription>Microsoft Windows 10 Enterprise, Version 2004</OSDescription>
<OSVersion>10.0.19041</OSVersion>
<OSArchitecture>64-Bit</OSArchitecture>
<ServicePack> </ServicePack>
</System>
</SystemInfo>
-<Summary>
-<BIOSSettings>
<Mismatched>11</Mismatched>
<Added>11</Added>
<Missing>8</Missing>
</BIOSSettings>
-<Drivers>
<Recommended>0</Recommended>
<OutOfDate>1</OutOfDate>
</Drivers>
-<Software>
<Recommended>5</Recommended>
<OutOfDate>0</OutOfDate>
</Software>
-<Firmware>
<OutOfDate>0</OutOfDate>
</Firmware>
</Summary>
-<Recommendations>
-<Firmware>
-<Recommendation>
<TargetComponent>HP Battery Health Manager BIOS Setting Update</TargetComponent>
<TargetVersion>Nicht installiert</TargetVersion>
<ReferenceVersion>1.0.2.1</ReferenceVersion>
<Comments>HP Installation kritisch</Comments>
-<Solution>
-<Softpaq>
<Id>sp111205</Id>
<Name>HP Battery Health Manager BIOS Setting Update</Name>
<Version>1.0.2.1</Version>
<SSMCompliant>True</SSMCompliant>
<DPBCompliant>False</DPBCompliant>
<Url>ftp.hp.com/pub/softpaq/sp111001-111500/sp111205.exe</Url>
<ReleaseNotesUrl>ftp.hp.com/pub/softpaq/sp111001-111500/sp111205.html</ReleaseNotesUrl>
<CvaUrl>ftp.hp.com/pub/softpaq/sp111001-111500/sp111205.cva</CvaUrl>
</Softpaq>
</Solution>
</Recommendation>
</Firmware>
-<Software>
-<Recommendation>
<TargetComponent>HP Collaboration Keyboard</TargetComponent>
<TargetVersion>Nicht installiert</TargetVersion>
<ReferenceVersion>1.0.37.1</ReferenceVersion>
<Comments>HP Installation empfohlen</Comments>
-<Solution>
-<Softpaq>
<Id>sp110344</Id>
<Name>HP Collaboration Keyboard Software</Name>
<Version>1.0.37.1</Version>
<SSMCompliant>True</SSMCompliant>
<DPBCompliant>False</DPBCompliant>
<Url>ftp.hp.com/pub/softpaq/sp110001-110500/sp110344.exe</Url>
<ReleaseNotesUrl>ftp.hp.com/pub/softpaq/sp110001-110500/sp110344.html</ReleaseNotesUrl>
<CvaUrl>ftp.hp.com/pub/softpaq/sp110001-110500/sp110344.cva</CvaUrl>
</Softpaq>
</Solution>
</Recommendation>
-<Recommendation>
<TargetComponent>HP ESU for Microsoft Windows 10</TargetComponent>
<TargetVersion>Nicht installiert</TargetVersion>
<ReferenceVersion>11.4.2</ReferenceVersion>
<Comments>HP Installation empfohlen</Comments>
-<Solution>
-<Softpaq>
<Id>sp101974</Id>
<Name>Essential System Updates for Microsoft Windows 10</Name>
<Version>11.4.2</Version>
<SSMCompliant>True</SSMCompliant>
<DPBCompliant>False</DPBCompliant>
<Url>ftp.hp.com/pub/softpaq/sp101501-102000/sp101974.exe</Url>
<ReleaseNotesUrl>ftp.hp.com/pub/softpaq/sp101501-102000/sp101974.html</ReleaseNotesUrl>
<CvaUrl>ftp.hp.com/pub/softpaq/sp101501-102000/sp101974.cva</CvaUrl>
</Softpaq>
</Solution>
</Recommendation>
-<Recommendation>
<TargetComponent>HP Notifications</TargetComponent>
<TargetVersion>Nicht installiert</TargetVersion>
<ReferenceVersion>1.1.26.1</ReferenceVersion>
<Comments>HP Installation empfohlen</Comments>
-<Solution>
-<Softpaq>
<Id>sp107720</Id>
<Name>HP Notifications</Name>
<Version>1.1.26.1</Version>
<SSMCompliant>True</SSMCompliant>
<DPBCompliant>False</DPBCompliant>
<Url>ftp.hp.com/pub/softpaq/sp107501-108000/sp107720.exe</Url>
<ReleaseNotesUrl>ftp.hp.com/pub/softpaq/sp107501-108000/sp107720.html</ReleaseNotesUrl>
<CvaUrl>ftp.hp.com/pub/softpaq/sp107501-108000/sp107720.cva</CvaUrl>
</Softpaq>
</Solution>
</Recommendation>
-<Recommendation>
<TargetComponent>System Default Settings for Windows 10</TargetComponent>
<TargetVersion>Nicht installiert</TargetVersion>
<ReferenceVersion>1.4.14</ReferenceVersion>
<Comments>HP Installation empfohlen</Comments>
-<Solution>
-<Softpaq>
<Id>sp106097</Id>
<Name>System Default Settings for Windows 10</Name>
<Version>1.4.14</Version>
<SSMCompliant>True</SSMCompliant>
<DPBCompliant>False</DPBCompliant>
<Url>ftp.hp.com/pub/softpaq/sp106001-106500/sp106097.exe</Url>
<ReleaseNotesUrl>ftp.hp.com/pub/softpaq/sp106001-106500/sp106097.html</ReleaseNotesUrl>
<CvaUrl>ftp.hp.com/pub/softpaq/sp106001-106500/sp106097.cva</CvaUrl>
</Softpaq>
</Solution>
</Recommendation>
</Software>
-<Drivers>
-<Recommendation>
<TargetComponent>USB-Netzwerkadaptermodul für mobiles Breitband</TargetComponent>
<TargetVersion>10.0.19041.1</TargetVersion>
<ReferenceVersion>1.0.14.0</ReferenceVersion>
<Comments>HP Update empfohlen</Comments>
-<Solution>
-<Softpaq>
<Id>sp81735</Id>
<Name>HP lt4132 Mobile Broadband Drivers</Name>
<Version>1.0.14.0</Version>
<SSMCompliant>True</SSMCompliant>
<DPBCompliant>False</DPBCompliant>
<Url>ftp.hp.com/pub/softpaq/sp81501-82000/sp81735.exe</Url>
<ReleaseNotesUrl>ftp.hp.com/pub/softpaq/sp81501-82000/sp81735.html</ReleaseNotesUrl>
<CvaUrl>ftp.hp.com/pub/softpaq/sp81501-82000/sp81735.cva</CvaUrl>
</Softpaq>
</Solution>
</Recommendation>
</Drivers>
</Recommendations>
</HPIA>
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".