• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-02-2024 02:09 PM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-aa0000 (7M3L5AV)
Operating System: Microsoft Windows 11

I bought an HP rechargeable MPP 2.0 tilt pen (3J123AA#ABB) to use with my HP Spectre x360 16-aa0845no, and the product page for the pen explicitly states that the pen is compatible with this computer. The pen works, but I need to change the button mapping, however when I open HP Pen Control it says "No supported device found" and "Sorry, HP Pen Control is not compatible with this computer." The pen settings in Windows are also not helpful, as they only work with Bluetooth connected pens.

 

After doing some more research I found that HP Pen Control doesn't support tilt pens, so my question is: how do I customize what the barrel buttons do, as well as pressure sensitivity, if there is no program or driver for it?

Category:
5 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.