CPU Is at 100C

[Adil4]

My CPU ( intel i7 4700mq  2.4 GHz) is 50C in idle and 100C while gaming. I was runing GPU stress test and my GPU temp was 94C and CPU temp was 100C even if load on CPU was less than 50%. Is it normal ? If not, what to do ?

[EddyK · Accepted solution]

Hello @Adil4,

100°C is neither safe nor normal considering that this processor's T-Junction is 100°C - the temperature at which the processor would take damage from the heat.

I would recommend grabbing a can of compressed and blowing out the vents/fans. It'd be most recommended that you physically open up the laptop and directly clean out the fans. If you do this, it's recommended you don't spin the fans when blowing compressed air, so keep the fan blades steady. Let me know if you're interested.

Since you're on Windows 10, also make sure your power plan is on an Active Cooling Policy. Search Edit Power Plan > Change advanced power settings > Processor Power Management > System cooling policy > Set Active for both On battery and Plugged in.

I can also check if your computer has HP CoolSense or CoolControl bundled but a specific model/product number would be needed. (Please do not post serial numbers on the HP Support Forum)

Information on how to find a laptop's model/product number is detailed in this HP document.

Hope this helps,

Eddy