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‎05-11-2022 01:22 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

My CPU speed drops to 0.19, and utilization flat lines at 16% whenever I use my laptop when plugged in, especially when I am in a messenger call or a zoom meeting. I have tried updating everything, changing the power plan, updating the bios, cleaning the inside of my laptop, and changing the thermal paste, but it never solved the problem. I use my laptop for long periods, especially during my 5-hour classes, so it's impossible not to use it while plugged in.

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