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‎08-18-2023 01:27 PM

HP Recommended
Product: HP ENVY 16 inch Laptop PC 16-h1000
Operating System: Microsoft Windows 11

Hi Everyone ,
My HP ENVY 16 inch 13th i9 13900H PC 16-h1000 laptop is brand new and I have been using it for a couple weeks and now  CPU temp always too hot at 100C degree at normally working and fan works constantly after upgrade to window 11 pro from window 11 home by license key from Microsoft . As window 11 home my laptop works well and temp of all hardwares are around 25C to 50C at normally working . After upgraded to win 11 pro , I also downloaded and installed all latest drivers for my laptop but the issue is same . Please help me . Thanks much

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1 person had the same question
1 REPLY 1

‎08-21-2023 09:02 AM - last edited on ‎12-19-2023 08:40 AM by

HP Recommended

Hi @TruongUSA 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing overheating issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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