Camera Image Blurry/Fuzzy

[Piddle70]

Pavilion 360 Convertible, 14-ba051c1. Camera Image is very blurred and fuzzy.  It was working a few weeks ago for a Zoom meeting. I've checked resolution and display settings to which don't help. I ran diagnostic tool on webcam and it passed. Wondering if this was an update issue.

[Echo_Lake]

@Piddle70

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

Click here:​​​​​​​https://support.hp.com/in-en/document/c03430151 to know more about HP PCs - Webcam Troubleshooting (Windows 10, 8)​​​​​​​

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.