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NatJordScott
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Camera Quality on ENVY

HP Recommended
ENVY 4-1203sa
Microsoft Windows 8.1 (32-bit)

Hi,

 

I have a ENVY model, circa 2013. and everything is functioning fine, other than the quality of the built in camera being really poor (grainy). Like alot of people, I'm now working from home and are using the camera for video calling more often, so not sure whether its something that can be solved with the laptop or I'm in need of a new one? 

 

Thanks in advance for anybody who can help! 

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banhien
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@NatJordScott 

 

First thing to do to avoid grainy is to give object more light. Please try that first.

 

Regards.

BH
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NatJordScott
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Hi

 

Thank you for replying, I've already tried that - moved it to different rooms in the house, tried with main light on, blinds closed, natural light etc. The image on the screen remains the same though.

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