Camera and microphone not working after installing windows 11

[LeanBow]

I clean installed windows11 on my laptop (HP ec0013dx) and then my in built camera and microphone are not working at all. The error while opening camera app is :

```

We can't find your camera. Check to be sure it's connected and installed properly, that it isn't being blocked by antivirus software, and that your camera drivers are up-to-date.

If you need it, here's the error code:

0xA00F4244  NoCamerasAreAttached

```

The camera is not being shown on device driver either(the camera section and imaging section are both missing)

Also, the privacy setting in windows are set to enable camera on system wide and on apps as well.

I can't use my microphone either.
I clean installed windows 10 thinking that the windows 11 has driver issues, but the problem persists along the windows 10 also.

I really hope HP has a fix for this issue, because I see I am not the only one affected by this serious issue.

Help me resolve this issues please.

Thanks in advance.

[CharlieItuah1]

Windows 11 has had a lot of challenges especially when it comes to driver incompatibility, missing drivers, and other driver issues.

You can try using HP Support Assistant to find the right drivers.

https://support.hp.com/us-en/help/hp-support-assistant

This is also the official HP page of your system.

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-gaming-15-ec0000-laptop-pc-series/29322...

If you still face further challenges, then I will say you should install Windows 10 till Windows 11 has been properly developed well.

[LeanBow]

first things first, you seemed to skip the part where i said I clean installed windows 10 and the problem still exists.
and yes, i did try installing drivers from there and it didn't work as well.

[CharlieItuah1]

Let us try something else then.

Use Driver Booster and see if it will do the trick.

https://www.iobit.com/en/driver-booster.php

[LeanBow]

Shows 17 device drivers, but I see none related to microphone and camera

[CharlieItuah1]

Have you tried updating the BIOS? That seems to work sometimes.

[LeanBow]

yes did that already. It didn't help either.

[CharlieItuah1]

I guess it is time to contact HP Support. They might help in some way.

Link: Contact HP | HP® Official Site

[LeanBow]

I am out of warranty and there seems no support for people out of warranty ??
Also, if you check this support forum, you see I am not the only one facing these issues, so I believe the problem is from hp side, so they should be giving us some fix for this

[CharlieItuah1]

Such a bother these things could be.