Camera app not working: 'we can't find your camera'

[Joel26]

My camera app won't work with my laptop webcam on the camera app or any other applications such as zoom and skype. It says : "We can't find your camera" And displays the error code: 0xA00F4244 <NoCamerasAreAttached>. There is a webcam on my laptop and there doesn't appear to be any hardware damages that I can see. I have gone through the troubleshooting list and there hasn't been anything that has worked. I.e.: I have downloaded webcam drivers, restarted computer, check antivirus settings, etc. My laptop is still under warranty as well. Any help would be appreciated to get my camera working again.

[EddyK · Accepted solution]

Hello @Joel26,

Could you please check if the solution mentioned here works? Let me know how it goes.

Otherwise, a specific model name or product number would be appreciated. E.g. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL

Information on how to find a laptop's model name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)

Kind regards,

Eddy

[Joel26]

Hello EddyK,

This solution worked. Thank you very much!!

Best,

Joel26