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Dec11
Level 1
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Message 1 of 11
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Camera device

HP Recommended
Example: HP Spectre x360
Microsoft Windows 10 (64-bit)

Does anyone know how to reinstall HP IR camera device?

 

Thank You

10 REPLIES 10
Fanordi
Level 12
996 995 108 257
Message 2 of 11
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HP Recommended

Hello, for help you please tell us the Product Number (P/N) from your PC.
If you need help for find this please check this document: https://support.hp.com/us-en/document/c03754824

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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Dec11
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Message 3 of 11
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HI Fanordi

 

number  is  5AT18EAABU

 

Thank you

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Dec11
Author
Level 1
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Message 4 of 11
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HI Fanordi

 

number  is  5AT18EAABU

 

Thank you

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Fanordi
Level 12
996 995 108 257
Message 5 of 11
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HP Recommended

Hello, you can reinstall it here: Download

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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Dec11
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Message 6 of 11
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Thanks Fanordi

 

It saying that the driver is not supported on this OS. 

Also I need the actual device software as I've uninstalled the HP IR camera as i was getting a message which said that camera could not be found / detected when I was using ZOOM and Hangouts.

 

Dec

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Fanordi
Level 12
996 995 108 257
Message 7 of 11
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HP Recommended

Hello, you have been on Windows 10?? What version exactly?? You can find this taping "winver" on the search bar. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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Dec11
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Message 8 of 11
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HP Recommended

version 1909  OS build 18363.592

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Fanordi
Level 12
996 995 108 257
Message 9 of 11
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HP Recommended

https://support.hp.com/us-en/product/hp-spectre-15-df0000-x360-convertible-pc/23238160/model/2608494...

It is been this model?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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Dec11
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Message 10 of 11
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Yep

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