• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-09-2019 05:17 PM

HP Recommended
Product: HP Chormebook
Operating System: Chrome OS

Can I download a software driver for my HP Deskj2512 et All-in-One Printer on an HP Chromebook Computer? I just purchased An HP Chromebook computer and am trying to connect my printer, but I am having trouble Downloading a driver to my Chromebook for the printer. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-09-2019 05:53 PM

HP Recommended

@ralph759 

 

No, Chrome machines do not use drivers. From the following specs

 

   https://support.hp.com/au-en/document/c03244829

 

It does not support Mobile printing, only USB. Please try to connect your printer physically to a Chromebook using a USB cable.

  • Plug the cable into your printer, and then plug the other end into your Chromebook.
  • Open your Chromebook’s settings and type “print” into the search box.
  • Select “Printers,” and then click the blue “Add Printer” button.
  • Click on your printer’s name, and click the blue “Add” button to finish.

That’s it! Now just hit Ctrl-P from any browser tab or look for the “Print” command in any app.

 

Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-09-2019 05:53 PM

HP Recommended

@ralph759 

 

No, Chrome machines do not use drivers. From the following specs

 

   https://support.hp.com/au-en/document/c03244829

 

It does not support Mobile printing, only USB. Please try to connect your printer physically to a Chromebook using a USB cable.

  • Plug the cable into your printer, and then plug the other end into your Chromebook.
  • Open your Chromebook’s settings and type “print” into the search box.
  • Select “Printers,” and then click the blue “Add Printer” button.
  • Click on your printer’s name, and click the blue “Add” button to finish.

That’s it! Now just hit Ctrl-P from any browser tab or look for the “Print” command in any app.

 

Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-13-2019 11:49 AM

HP Recommended

I can print using the suggestions you provided but, I can't scan docs. to file as I did with my old computer. Do you have a fix for this? 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.