08-21-2019 02:12 AM
I have a G61-511WM Notebook PC bought Dec 2010, Have updated to Windows 10. Barely used, seriously like 5 times. When I do Health Analysis it says
Connecting to HP severs -Fail Gathering information-Fail
Downloading updates-Fail Ama;yzing your system-Fail
Can I still register my Laptop? What do I all need to be able to get HP updates automatically?
53 and getting Master Degree Online been working like a charm want to keep it that. Please help
08-23-2019 08:19 AM
Welcome to the HP Support Community!
The computer is obsolete and there are no drivers available for this computer for Windows 10 from HP.
You need to download and update drivers using Windows updates.
Hope that answers your question and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee