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HP Recommended
HP Envy M6-1115TX
Microsoft Windows 8.1 (64-bit)

Hi there, i recently installed a new SSD in my laptop with the assistance of a forum member.  I have reinstalled the Win 8.1 o/s which is what I had previously before the issues which caused me to change it initially. When the Win 10 o/s became available a few years back, I downloaded it but my laptop couldn't handle it for whatever reason and I reverted back to Win 8.1.  As a previous owner of a laptop that had 8.1 and the offer of 10, am I able to get the latter now my laptop is working well and fine on the new SSD?  Is it still free or at a cost?  Please provide links/instructions on where/how I would obtain it please, if I am allowed to of course? Regards, Rita

Rita
2 REPLIES 2
HP Recommended

@reetz_NZ wrote:

...  Is it still free or at a cost? ....


@reetz_NZ 

 

Windows 10 is a product from Microsoft, not HP. Please check with Microsoft. I don't believe they still offer it free now

 

   https://support.microsoft.com/en-au/help/12435/windows-10-upgrade-faq

 

Regards.

BH
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HP Recommended

Hi Rita,

I believe that if you ever installed Windows 10 on the PC, you should be able to activate automatically. In any case, you can download the media creation tool and create a bootable USB drive with the OS on it and then install Windows 10 on the machine. It should activate automatically, if not, online for real cheap you can get a digital license.

https://www.microsoft.com/en-us/software-download/windows10

During installation choose custom install and delete all partitions and install in unallocated space.

 

Hope it helps,

David

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