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‎02-02-2023 08:19 AM

HP Recommended

Hi, when I want to sign in , I don’t get the space to right my password . Instead, I get a button with ( sign in ) on it . However that button does not let me sign in or write a password , it takes me to ( a moment please ) then it comes back to screen saver or introduction photo with no sign in possibility. I don’t know if I have windows 10 or 11

can you help please 

Category:
1 REPLY 1

‎02-02-2023 08:48 AM

HP Recommended

It worked now by logging to Microsoft account and asked me to create a hello pin to access each time . Strange , looks like a request to change password 

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