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HP Recommended
HP Stream Laptop (8PF05AV)
Microsoft Windows 11

I keep getting requesting zoom rooms information while trying to download/install zoom on my new laptop

1 REPLY 1
HP Recommended

Hi@Bette20814,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Zoom issues with the HP Stream Laptop. There are multiple ways to sign in to your Zoom Rooms. If a user on your account will be setting up the Zoom Room, they can sign in with their own credentials, either as the account owner or admin.

 

A Zoom Meeting refers to a video conferencing meeting that's hosted using Zoom. Meanwhile, a Zoom Room is the physical hardware setup that lets companies schedule and launch Zoom Meetings from their conference rooms.

 

I have a few recommendations 

  • Restart To Fix Zoom Not Launching.
  • Force Quit Zoom
  • Close Other Apps To Fix Zoom Not Launching
  • Reinstall App

Hope this helps! Keep me posted. 

 

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Have a great day!

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