• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop PC 15s-fq2000 (2D119AV)
Microsoft Windows 11

Dear HP Team,

I Can't update and install the Intel Iris Xe Graphics Driver in my laptop through Hp Support Assistant and Intel Driver and Support Assistant.

Whenever I update the graphics driver error message is shown and when i download the latest graphics driver through the official intel website in exe or zip format. 
It will me smoothly run on my laptop but after 2 or 3 days it will be automatically downgrade to the previous version through Windows Update.

This problem I faced about 2 to 3 Months. Please Fix the problem.

Thank You.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.