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‎04-18-2022 09:33 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D119AV)
Operating System: Microsoft Windows 11

Dear HP Team,

I Can't update and install the Intel Iris Xe Graphics Driver in my laptop through Hp Support Assistant and Intel Driver and Support Assistant.

Whenever I update the graphics driver error message is shown and when i download the latest graphics driver through the official intel website in exe or zip format. 
It will me smoothly run on my laptop but after 2 or 3 days it will be automatically downgrade to the previous version through Windows Update.

This problem I faced about 2 to 3 Months. Please Fix the problem.

Thank You.

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