-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Can't Install Intel Iris Xe Graphics Driver

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
04-18-2022 09:33 AM
Product: HP Laptop PC 15s-fq2000 (2D119AV)
Operating System: Microsoft Windows 11
Dear HP Team,
I Can't update and install the Intel Iris Xe Graphics Driver in my laptop through Hp Support Assistant and Intel Driver and Support Assistant.
Whenever I update the graphics driver error message is shown and when i download the latest graphics driver through the official intel website in exe or zip format.
It will me smoothly run on my laptop but after 2 or 3 days it will be automatically downgrade to the previous version through Windows Update.
This problem I faced about 2 to 3 Months. Please Fix the problem.
Thank You.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.