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metsfan73
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Message 1 of 2
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HP Recommended

Can't Update Windows10. Drive Encryption needs to be removed.

Microsoft Windows 10 (64-bit)

Unable to update Windows10 due to error message:

HP Drive Encryption

Uninstall this app now because it isn't compatible with Windows 10.

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Message 2 of 2
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Flag Post
HP Recommended

Can't Update Windows10. Drive Encryption needs to be removed.

@metsfan73 

You can't just remove the encryption app -- there is more to it.

 

This thread provides some details:  https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/HP-drive-encryption-removal/td-p/5813591

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