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‎07-06-2019 11:38 AM

HP Recommended
Product: Pavilion 15 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

I recently changed my PC OS to windows 7 professional I noticed that I can't use my USB and Internet to even update the drivers only CD ROM works presently I have downloaded several drivers all to no avail 

AMD A6 5200

8GB RAM 

1 REPLY 1

‎07-06-2019 12:05 PM

HP Recommended

Hi:

For the USB, download and install the AMD chipset driver from the link below, and restart the PC.

Select the W10/W7 x64 driver.

https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/890fx

 

Ethernet:  Download, unzip and run the setup application from the W7 driver at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

Wifi:  There can be one of several wifi adapters HP could have installed in your notebook.

 

Go to the device manager.  When the wifi driver is missing, there will be a device listed in the device manager labeled as a Network Controller.

 

Please post the hardware ID for the network controller so I can figure out what model it is, and what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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