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‎10-23-2023 04:38 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K2AV)
Operating System: Microsoft Windows 11

I purchased a brand new Victus15 gaming laptop that comes  with  a pre-installed MS office 2021 Im currently having problem with the activation of software. Been dealing this with a customer support who instructed me to uninstall and reinstall but didnt resolve my problem. Now everytime i open ms office app it then ask for a product which i do not have. Does any one here had similar issue?

Category:
1 REPLY 1

‎10-25-2023 12:57 PM

HP Recommended

@Mark6301 

 

Welcome to the HP support community

 

I understand that you want to activate MS office, I am glad to assist you.

Follow the steps  mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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