• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
<Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-12-2017 07:36 PM

HP Recommended
Product: HP Pavilion 15-aw053nr
Operating System: Microsoft Windows 10 (64-bit)

Every time I try to download drivers. I get an error. We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again.  

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2017 02:42 PM

HP Recommended

I got it

 

https://support.hp.com/us-en/mediaorder/HP-Pavilion-15-aw000-Notebook-PC-series-(Touch)/10862164/mod...

View solution in original post

Was this reply helpful? Yes No
14 REPLIES 14

‎07-13-2017 12:06 AM

HP Recommended

Hello @Kittyfuzz1

 

How are you downloading them, through the HP website or through the HP Support Assistant?

 

This is the link to the drivers page via the HP website.

Let me know if this works or not.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-aw000-notebook-pc-series-touch/10862...

Was this reply helpful? Yes No

‎07-13-2017 01:10 AM

HP Recommended

Same error can't download through website.

Was this reply helpful? Yes No

‎07-13-2017 06:52 AM - edited ‎07-13-2017 07:41 AM

HP Recommended

Thats very odd. I dont know if you have a restriction set on your firewall or from your ISP in your country perhaps?

 

Here a link to the Audio driver. Does this come through without problems?

Realtek High-Definition (HD) Audio Driver

  sp79132.exe
 

Better yet, I will upload all the drivers to Google Drive and send you a link shortly.

You should be able to access that.

Was this reply helpful? Yes No

‎07-13-2017 08:21 AM

HP Recommended

That would be great. Upload them to Google drieve. Thanks.

Was this reply helpful? Yes No

‎07-13-2017 09:40 AM - edited ‎07-13-2017 02:56 PM

HP Recommended

Grab the zipped file here...

Edit: (removed)

 

Was this reply helpful? Yes No

‎07-13-2017 12:18 PM

HP Recommended

Is there is a link to buy recovery disks for this Notebook?

Was this reply helpful? Yes No

‎07-13-2017 01:28 PM

HP Recommended

https://support.hp.com/ca-en/mediaorder/HP-Pavilion-15-aw000-Notebook-PC-series-(Touch)/10862164/mod...

Was this reply helpful? Yes No

‎07-13-2017 02:03 PM

HP Recommended

US link please.

Was this reply helpful? Yes No

‎07-13-2017 02:42 PM

HP Recommended

I got it

 

https://support.hp.com/us-en/mediaorder/HP-Pavilion-15-aw000-Notebook-PC-series-(Touch)/10862164/mod...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.