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‎11-15-2018 02:21 PM - last edited on ‎11-15-2018 02:51 PM by Retired

HP Recommended

Also vet stuck having to use fingers when I want to use keyboard. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2018 05:46 AM

HP Recommended

I was able to do a hardware reset and now things work correctly. Whew!

Turn off laptop amd unplug. Hold down power button for 15 seconds. Then plug back in and start up. Appears to clear false settings. 

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2 REPLIES 2

‎11-16-2018 05:46 AM

HP Recommended

I was able to do a hardware reset and now things work correctly. Whew!

Turn off laptop amd unplug. Hold down power button for 15 seconds. Then plug back in and start up. Appears to clear false settings. 

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‎11-16-2018 01:53 PM

HP Recommended

Another faster way to fix this problem is to flip it back to computer mode (even if it is still in tablet mode) and then restart it. The computer will be in regular mode when it turns back on. This problem might have been caused if you had turned the computer off in tablet mode without switching back to regular.

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