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‎04-24-2022 06:05 AM - last edited on ‎04-24-2022 08:19 AM by

HP Recommended
Operating System: Microsoft Windows 11

Hello,

i bought my HP x360 spectre with windows 11 a while ago. The problem is that i can't install or download any apps that come from web. For example, I have a subscription for free office pack, but when i try to install it into my PC it shows that there are no space or that the network is poor. I also can't install apps like torrent or skype. Its really exhausting, because I have school and I can't do my work properly.

I tried to turn off antivirus and firewall, it doesn't help.

Thank you

Category:
1 REPLY 1

‎04-25-2022 12:41 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Ask a better question, since yours is lacking details!

 

Model of PC:

Came with Win11, or you forced it onto it?

Error messages on screen?

Do you actually have a code for Office, or is it just a "Trial Version"?

Do you have a good wifi/net connection?

 

WyreNut

 

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Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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