• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-24-2022 06:05 AM - last edited on ‎04-24-2022 08:19 AM by Retired

HP Recommended
Operating System: Microsoft Windows 11

Hello,

i bought my HP x360 spectre with windows 11 a while ago. The problem is that i can't install or download any apps that come from web. For example, I have a subscription for free office pack, but when i try to install it into my PC it shows that there are no space or that the network is poor. I also can't install apps like torrent or skype. Its really exhausting, because I have school and I can't do my work properly.

I tried to turn off antivirus and firewall, it doesn't help.

Thank you

Category:
1 REPLY 1

‎04-25-2022 12:41 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Ask a better question, since yours is lacking details!

 

Model of PC:

Came with Win11, or you forced it onto it?

Error messages on screen?

Do you actually have a code for Office, or is it just a "Trial Version"?

Do you have a good wifi/net connection?

 

WyreNut

 

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.