Can,t install drivers on new laptop

[jdg63]

Hi,

I recently purchased an HP 250 G9 laptop. I visited the page https://support.hp.com/bg-en/drivers/laptops , detect my product, select it, but https://support.hp.com/bg-en/error?errorType=500
"We're sorry

HP Customer Support site is temporarily unavailable.

We apologize for any inconvenience. Please check back later."

OS is Windows 10 x64

What is the problem?
Thank you!

[iomare · Accepted solution]

Hi,

It is possible that sometimes parts of the site are down for maintenance or have some kind of problem.

You can find the drivers for your notebook here (choose the correct OS)

https://support.hp.com/us-en/drivers/selfservice/hp-250-15.6-inch-g9-notebook-pc/2101122473

or you could use HP support assistant which is usually already installed or you can install from here which will update your machine and more

https://support.hp.com/it-it/help/hp-support-assistant

Hope it helps,

David

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Please click on accept as solution if answered your question

[jdg63]

Thank you for support:)

On this page drivers is only for Win 11, I downloaded from there and now all is OK.
Bay the way, support assistant is useless in my case.

[iomare]

You're welcome.

Glad you sorted it out.

Take care,

David