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‎12-02-2019 08:30 AM

HP Recommended
Product: omen by hp 15 dc-0095tx
Operating System: Microsoft Windows 10 (64-bit)

hello i wonder if anyone can help me . A few days before i just installed league of legends and after i went to the command center to turn on performance mode , the command center can't seem to be working properly and i can't navigate it so i went to uninstall it and intend to reinstall it from the microsoft store and i can't do that , it says error when the download almost completes and popped up a window saying it can't install and it will try again later.hope someone can help me with this because i'm not good with computers.Much appreciated

5 REPLIES 5

‎12-04-2019 02:30 PM

HP Recommended

@james1771,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues installing the Omen command center on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you download and install the Omen command center from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98588.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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‎12-04-2019 03:08 PM

HP Recommended

thanks for the reply.i tried to download the driver but it can't seem to install the driver so i  ran a dsim scan  but there's seem to be a corrupted file in my computer ,but  now i don't know what to do.

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‎12-04-2019 05:36 PM

HP Recommended

@james1771,

 

I recommend you perform a system restore back to the date when everything was working fine following the steps in the below article.

 

https://support.hp.com/in-en/document/c03327545

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎12-10-2019 01:41 PM

HP Recommended

i tried system restore numerous times and still can't install back the command center 

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‎12-11-2019 11:37 AM

HP Recommended

@james1771,

 

I recommend you perform a system reset following the steps in the below article and check.

 

https://support.hp.com/in-en/document/c04742289

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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