Can't install updates

[giraffex]

I have a list of updates to various parts of my EliteBook that I can't seem to install. Every time I try to install them, it will go through up to the part where the software is supposed to be installed then suddenly the installation quits. I've resarted and shutdown to no avail. Not sure what to do to fix it.

[Dragon-Fur]

@giraffex 

If you are not yet doing so, consider using the Softpaq Download Manager (SDM) to manage and install your HP software and updates.

Driver Management for Business class computers (SDM)

 Business Systems - Client Management Solutions (software management)

Softpaq Download Manager - HP Software installations / updates / management

Business class computers support a robust, comprehensive software tool for updating and managing HP Software and Drivers:  Softpaq Download Manager (SDM)

 HP SoftPaq Download Manager (SDM)

4.4.0

sp87158

04/20/2018

Windows (Vista, 7, 8, 8.1, 10)

sp87158.exe

sp87158.html

How-to and Instructions:

HP Notebook PCs - Using HP SoftPaq Download Manager

If an update will not install no matter what you do, consider hiding it.

If, when you "Check for Updates" a BIOS update is included in the list, please NOTE:

SDM is smart software that can manage and install the BIOS update along with the others in the list.  Nonetheless, consider "unchecking" the BIOS updates until after you have installed the other updates.  In other words, install everything else, then come back and install the BIOS update by itself.   If this seems like an over abundance of caution, you are free to ignore the advice.  Some of us are extra careful about BIOS updates and I fall right at the top of that list.  Smiling.

SDM can take a while to install more than one update (ten minutes or more) - be patient with the process.

After the initial "download" process, the main SDM window disappears and the little installing windows show up on the desktop (screen).  After the updates are installed, a window will pop up to indicate the installation is done and whether or not it is recommended that you Restart the computer.

At this writing:

Under no circumstances that I can think of should you allow the HP Support Assistant to install a BIOS update.  Best to install the update manually (download-save-install) than to let the HPSA control the installation of this fussy, sensitive update.

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

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[giraffex]

Thank you Dragon-Fur! I am assuming that the software you mentioned will work on any laptop regardless of whether it is a business laptop or not.

[Dragon-Fur]

@giraffex 

You are welcome.

Softpaq Download Manager is intended for business class desktops, notebooks, tablets, towers, and workstations.

The HP Support Assistant runs on both business and consumer grade computers.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

[giraffex]

I have an EliteBook X360 1030G2 model. Will HP SoftPaq work on that?

[Dragon-Fur]

@giraffex 

Yes, that is the reason for the recommendation.  Smiling.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

[giraffex]

Thank you so much! Just one last question if you don't mind. Once the updates are downloaded will they all install automatically like Windows updates or do I need to do anything for them to install?

[Dragon-Fur · Accepted solution]

@giraffex 

You are welcome.

You can choose to download only.

or

After "Check for Updates" provides the results, read the list, decide what you want to install (you have the option to clear the box next to any update you want to remove for the current installation run), click to install.

The download / installation process can take a while (for example, perhaps four to as much as ten minutes); be patient with the process.

After the installation is complete, a window will pop up with the results of the installation.   When / if necessary to complete the installation, you will be advised that the computer needs to be restarted.

How-to and Instructions:

HP Notebook PCs - Using HP SoftPaq Download Manager

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

[giraffex]

Thanks a lot!

[Dragon-Fur]

@giraffex 

You are welcome.

Happy Computing!

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.