• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-22-2022 11:47 AM

HP Recommended
Product: HP Chromebook - 14a-na0023cl
Operating System: Chrome OS

I am suddenly unable to log into 5/3 Bank's online banking; no error messages, just 3 dots cycling as if it's processing.  Just started happening a couple of weeks ago.

 

I've tried clearing, resetting, logging in as a guest; nothing.  I'm able to get into via iPad, mobile app, etc.; just not this Chromebook.  I can get into everything else I usually do; other banks, utility sites, credit card, etc.; just not 5/3?

 

5/3 initially said they put something in to thwart cyber, now say it's just me and my computer.

Category:
3 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.