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Mummy2AJ
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Message 1 of 2
99
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Can't log in

Microsoft Windows 10 (32-bit)

My laptop recently did a windows update, now the box won't come up for my password to allow me to log in.

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HP Support Agent
HP Support Agent
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Message 2 of 2
49
Flag Post
HP Recommended

Can't log in

@Mummy2AJ,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • Are you getting any error?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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